FAQ

General Purchase

What is a reverse osmosis system ?

Reverse osmosis (RO) is a water purification technology that uses a semipermeable membrane to remove ions, molecules, and larger particles from drinking water.

What is Water Filtration?

Water filtration is a process where water passes through a system of one or more filters to remove turbidity, taste, color, iron or odor and certain chemicals such as chlorine.

What is Ultraviolet Water Purification?

Ultraviolet (UV) water purification is a process that uses special lamps to emit UV light to inactivate harmful microorganisms in your water. Microorganisms in water are exposed to the UV light as water flows through the UV water treatment system, eliminating the microorganism’s ability to function and reproduce rendering it harmless.

Shipping

When shipping internationally how are duties and taxes handled?

As of right now BetterAqua is not responsible for the duties and taxes. The customer will have to pay the duties when receiving their order. Soon we will be able to include total landed cost in pricing.

Where do you ship?

Better Aqua ships everywhere!

Returns

What is your returns policy?

Our returns policy can be seen here.

Free U.S. Shipping On Orders Over $199!Learn More